EduEscape1. Introduction
EduEscape ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our education consultancy services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Academic background and educational history
- Country and university preferences
- Financial information for visa applications
- Documents submitted for application and visa processes
- Communication records and correspondence
3. How We Use Your Information
We use the information we collect to:
- Provide personalized counselling and guidance services
- Assist with university applications and visa processes
- Communicate with you about your application status
- Send important updates and information about our services
- Improve our services and user experience
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With universities and educational institutions for application purposes (with your consent)
- With visa authorities and embassies as required for visa processing
- With service providers who assist us in operating our business (under strict confidentiality agreements)
- When required by law or to protect our rights and safety
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent at any time
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Cookies and Tracking
Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: eduescapept@gmail.com
Phone: +351920155523